KFC Management

There are three defined levels of management at KFC. These positions vary depending on the franchised location. Management positions demand the highest quality customer service and attention to detail. Additionally, great attention should be paid to the principles and operation practices of the KFC chain. Each of these three management positions will help you gain experience within each of the different tiers as you advance up the success ladder. Be certain when you apply for a management position that you clearly state the position for which you are interested. This will help since every location may have varying titles and responsibilities.

The individual levels of management at KFC are structured in a way that promotes personal and professional development and encourages accountability. These positions are also designed to encourage leadership and teamwork while requiring that standards are upheld to the maximum so that the needs of customers and team members alike are provided for. Each level of management carries with it individual requirements and responsibilities.

Three different level of management at KFC is a :-

·         Shift Supervisor

·         Assistant Manager

·         General Manager

KFC HACCP Programmer

    We have also established a Hazard Analysis Critical Control Point (HACCP) Programme for KFC restaurants. HACCP is a management system for the assurance of food safety. The process includes identifying, evaluating and controlling hazards i.e. physical, biological and chemical to ensure food safety. It is applied from receiving of raw materials at our restaurant until serving to our customers. KFC KLCC has been audited and certified by a reputable certification body since 2005. All the established Critical Control Points (CCPs) are now included in our Daily Operations Checklist which is used by all the KFC restaurants in the country.